Privacy Policy

 

Effective Date: 22 July 2025

1. Who We Are

Grizzly Detail is a vehicle detailing service operated by a sole trader based in Swindon, UK. You can contact us at:

Grizzly Detail
Swindon, Wiltshire
Email: keiren@grizzlydetail.co.uk
Phone: 07897 552534

Website: https://grizzlydetail.co.uk

2. What Information We Collect

We only collect personal data that you voluntarily provide when you make an enquiry through our website. This may include:

Your name

Your email address

Your phone number

Any additional information you include in your message

We do not use tracking cookies or analytics tools on our website. Although our hosting service IONOS might.

3. How We Use Your Information

Your information is used only to respond to your enquiry or to provide services you’ve requested. We do not use your information for marketing unless you explicitly request or consent to it.

We do not share your personal data with third parties, unless required by law.

4. Data Storage & Hosting

Our website is hosted by IONOS. While we do not actively store personal data on our own servers, any data you submit via our contact form may be temporarily stored on IONOS infrastructure (e.g. mail servers or contact form logs), subject to their privacy and data protection policies.

IONOS acts as the data processor in this case. For more information, please see IONOS’ Privacy Policy.

5. Legal Basis for Processing

Under the UK GDPR, we rely on the lawful basis of legitimate interest to process your information in order to respond to enquiries and deliver our services.

6. Your Data Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your personal data

Object to processing in certain circumstances

To exercise any of these rights, please contact us at keiren@grizzlydetail.co.uk.

7. How Long We Keep Your Data

We retain your data only as long as necessary to respond to your enquiry or provide our services. Typically, this means we delete messages and contact form data after 6–12 months unless required for legal reasons.

8. Security

We take reasonable steps to protect your information, but please note that no internet transmission is completely secure. We recommend not submitting sensitive or financial information via our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.